2. Getting Started

2.1 Introduction to Getting Started

This chapter applies to all users. It describes how to sign in to QQ Assessment Solution, select the college and role, use the screen layout and sign out.

2.2 How to Sign In

Sign in to QQ Assessment Solution at the start of each working session.

1. Open a supported web browser: Google Chrome, Microsoft Edge or Mozilla Firefox.
2. Enter the web address of your institution’s QQ Assessment Solution portal.

The Sign In screen opens.

Figure 2-1 Sign In Screen

1. In User Name (1), enter your user name.
2. In Password (2), enter your password.

To display or hide the characters that you entered, select the eye icon (3).

1. Optional: to remain signed in on this computer, select Remember me (4).
2. Select Sign In (5).

The Home screen opens.

2.3 How to Reset a Forgotten Password

If you do not remember your password, request a password reset email from the Sign In screen.

1. On the Sign In screen, select Forgot your password? (6 in Figure 2-1). The Arabic link is on the right.

The Forgot Password screen opens.

Figure 2-2 Forgot Password Screen

1. In Email (1), enter the email address of your account.
2. Select Send Email (2).

The system sends an email with instructions to reset your password.

1. Open the email and follow the instructions to set a new password.

Your password is reset. Sign in with the new password.

2.4 Screen Layout

After you sign in, every screen uses the same layout. The numbers in the following list match the numbered arrows in Figure 2-3.

Figure 2-3 Home Screen

• (1) Main menu (top bar, left): Opens the modules. See section 2.6.
• (2) Light/dark mode switch (top bar, right): Switches the display between light mode and dark mode.
• (3) Language selector (top bar, right): En for English or ع for Arabic.
• (4) Notifications (bell icon): Displays your notifications. The red badge displays the number of unread notifications.
• (5) User profile (top right): Displays your name and opens the profile menu, with Reset Password and Logout.
• (6) Quick Access (second bar, left): Opens frequently used screens.
• (7) College and Role (second bar, right): The college and the role in which you are working.
• (8) Main Dashboard and Statistics Dashboard: Switches between the two dashboard views on the Home screen.
• (9) Help (bottom right): Opens help and the QQ user manual. See section 2.11.
• Institution name (second bar, center): The institution in which you are working, for example QQ Training Academy.
• Screen title and breadcrumb: The name and location of the current screen, for example Home. Select a breadcrumb link to return to that screen.
• Work area: The content of the current screen. On the Home screen, it displays My Courses, with the bank items and exams of each course, and Statistics. See Chapter 3.

2.5 How to Select Your College and Role

If you work in more than one college or have more than one role, select the college and role for your current task. The menus, courses and data displayed depend on the selected college and role.

1. In the second bar, select the College list (7 in Figure 2-3).

The list of your colleges opens.

1. Select a college.
2. Select the Role list.

The list of your roles in the selected college opens.

1. Select a role, for example Organization Admin.

The menus and data change to match the selected college and role.

2.6 How to Navigate the Main Menu

The main menu in the top bar opens every module. Point to a menu item to display its screens, and then select the required screen. The following list lists the menu items and the modules they open.

• Home: Home screen and dashboards. Chapter: Chapter 3, Dashboard.
• User Management: User accounts, roles and permissions. Chapter: Chapter 4, User Management.
• Settings: System-wide configuration. Chapter: Chapter 5, Settings.
• Courses: Courses and course design; importing items. Chapter: Chapter 6, Course Management; Chapter 7, Item Import.
• Manage Authoring: Items and the item bank. Chapter: Chapter 8, Item Writing.
• Exams: Exams and assignments. Chapter: Chapter 9, Exam Management; Chapter 10, Assignment Management.
• Surveys: Surveys for students and staff. Chapter: Chapter 11, Survey Management.
• Reports: Results and reports. Chapter: Chapter 12, Reports & Results.
• Notifications: Messages and alerts sent to users. Chapter: Chapter 13, Notifications.

2.7 How to Use Quick Access

Use Quick Access to open a frequently used screen without the main menu.

1. At the left of the second bar, select Quick Access (6 in Figure 2-3).

The list of frequently used screens opens.

1. Select the screen to open.

The selected screen opens.

2.8 How to View Notifications

Notifications inform you of events such as published exams and released results.

1. In the top bar, select the bell icon (4 in Figure 2-3).

The latest notifications are listed (1). The red badge on the bell icon displays the number of unread notifications.

Figure 2-4 Notifications List

1. Select a notification.

The notification opens.

2.9 How to Change the Language

QQ Assessment Solution is available in English and Arabic.

1. In the top bar, select En for English or ع for Arabic (3 in Figure 2-3).

The interface changes to the selected language. In Arabic, the layout changes to right-to-left.

2.10 How to Switch Between Light and Dark Mode

Dark mode reduces screen brightness in low light.

1. In the top bar, select the sun icon (2 in Figure 2-3).

The display changes to dark mode.

2.11 How to Open the Online Help

The Help button provides help on using the system and opens this user manual.

1. At the bottom right of the screen, select the ? Help button (1).

The Do you need help? panel opens.

Figure 2-5 Do You Need Help? Panel

1. Next to QQ user manual, select More (3).

The QQ user manual opens.

2.12 How to Change Your Password

Change your password regularly, or immediately if you think that another person knows it.

1. At the top right of the screen, select your name (5 in Figure 2-3).

The profile menu opens.

Figure 2-6 Profile Menu

1. Select Reset Password (1).

The Reset Password popup opens.

Figure 2-7 Reset Password Popup

1. In Current Password (1), enter your current password.
2. In New Password (2), enter a new password.

The strength indicator below the field displays the password strength and the requirements that are met: Lower Letter, Upper Letter, Number and Symbol.

1. In Confirm Password (3), enter the new password again.
2. Select Save (4).

The message Password updated successfully. appears, and the popup closes.

2.13 How to Sign Out

Sign out when you finish working, so that no other person can use your account.

1. At the top right of the screen, select your name (5 in Figure 2-3).

The profile menu opens.

1. Select Logout (2 in Figure 2-6).

The Sign In screen opens.